Overall no complaints at all. I had issues getting my gate code to work at first, but somebody always picked up the phone and give me an alternate code despite when I called. I cleared out my storage after several months; I had forgotten to cancel my storage, they saw that my storage was empty and sent me a check for my deposit without me even asking or realizing that I forgot to cancel. Overall pretty good as long as you don't mind they are on the outskirts of town.
I used the smallest storage, and stored items from four single dorm rooms, with two mattresses, and it was still roomy.The quality of storage was expected from the cheap price they had. However, the storage was clean and safe enough for me to store my items for about four months without much problem. I would suggest finding some way to get rid of pests, because there were lots of spiders and spider webs after leaving the items in storage for too long. It also could get a bit dusty in there since it is an outdoor facility. Other than that the staff was nice and helpful, and they also contacted me after the contract to give back my refund for the leftover period of my unit, which I totally forgot about. (thank you for that)
Pretty convenient. Simple paperwork.
Nice storage units!
I have used them twice, in college in the late 90s and again now. Their rates are very fair, grounds are clean, and staff is great. Early on I discovered a leak in the roof of my unit which was fixed in less than a week. Kiosk is a great way to pay and manage my account. Only problem was once after a power outage the gate would not open but it was quickly fixed. If needed I will absolutely use them again and will go to them for moving help. First class operation.
Klondike Storage is a US Storage based in West Lafayette, Indiana. Klondike Storage is located at 2151 Klondike Rd, West Lafayette, IN 47906, USA.
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