The employees aren't friendly either, but what can you do? It's Indiana.
I went in and waited several minutes for anyone to see me. Once the lady saw me, she rolled her eyes and looked to the other side. When I said I wanted to get my wedding dress cleaned, she was very agitated and stated it will take a week. I said that is fine I already got married I just want it cleaned. She continued to be short and I felt very unconfortable. I pick up my dress next week, so I am waiting to see the service or price, But definitely no where I plan to suggest or use again.
I regularly had my dress shirts laundered and pressed at this Hudlow location. The laundering service at Hudlow's is apparently extremely harsh, as the buttons on many of my dress shirts have essentially dissolved or crumbled away.
I was taking my shirts and pants to Hudlow's until I realized that the shirts were coming back with broken and random buttons on the sleeves. Management never told me that their process was breaking buttons. I had to take 7 shirts to a tailor and have the mismatched buttons replaced at my expense. I would recommend using another service in the area.
My biggest complaint is that I bring a creased pair of slacks and they don't put the crease back in or I bring in an uncreased pair of jeans and they put a circa-1975 crease in them. It also appears that they have just machine-washed my jeans on a few occasions. I never check my items until I get home and I'm always left frustrated with no one to complain to.
Went to pick up my pants & shirt after they said it'd be ready. Shirt was not ready, only the pants. It was first thing in the morning (7:35am, they had just opened) On the counter was a note, "Need $5's and $1's." My bill was $7.25. I put down a $20. The lady rudely says, "I don't have change." I put all my money on the counter; a $20, a $5, and a $1 and said this is all I have. She takes the $20, opens the cash register, and and gives me $12.75 change all while giving me a disgusted look. Terrible experience. Not even sure if I'll go back to get my shirt.... I have no desire to give them another penny!
I'm from LA where dry cleaners are good and plenty (and cheap). It was painful to find out that Hudlow's charges $6 to dry clean a pair of pants. However, there aren't too many options in town.
Hudlow S Dry Cleaners is a US Laundry based in West Lafayette, Indiana. Hudlow S Dry Cleaners is located at 2520 N Salisbury St C, West Lafayette, IN 47906, USA.
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